Common Questions
Why not just use Let's Encrypt?
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Compared with Let's Encrypt, freegetssl has significant advantages. 1. Let's Encrypt does not have an application interface, so ordinary applicants cannot apply quickly. 2. Let's Encrypt has no monitoring, certificate management, API management and other operations. 3. Part of Let's Encrypt's certificate root files expire and cannot be used, resulting in inaccessible mobile phones with lower versions. 4. Due to the large number of applications, the speed of issuance and verification of Let's Encrypt are slow.
Why do you need more free certificate brands?
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Many customers are aware of Let's Encrypt, comodo, zerossl, but the applicable environment of each brand and frequent rule changes have led to a series of problems such as certificate application and deployment of follow-up services. So you can have more choices of different brand certificates.
What is the difference between us and other free certificate providers?
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Many customers ask us why we don’t use Let's Encrypt, zerossl, comodo and other platforms directly? Compared with them, freegetssl has its own advantages: multiple free certificate brand choices, access to a fully functional SSL management console, REST API for SSL management, SSL monitoring, domain name security monitoring, various domain name derivative services, and real-time online customer service , The convenience of payment methods, the provision of invoices, etc.
Can I upgrade, downgrade and cancel anytime?
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Yes, your subscription plan can be upgraded, downgraded or canceled at any time.
How can I pay? What are the payment methods?
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To start using free membership, no payment is required. If you decide to upgrade to a paid membership, you can make payment via paypal, credit card, Alipay, or WeChat.
Can an invoice be provided?
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Yes, you will immediately receive an invoice that clearly reflects your account after paying for the upgrade. Some countries can apply for paper invoices!
Who is there when I need help?
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If you have any questions or concerns and need technical support or help to start using freegetssl, just contact online customer service or send us a message via email (support@freegetssl.com), and our support team will contact you shortly.